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FAQ

Q What is Lifeline Natural?

A. Lifeline Natural is a subsidiary of Lifeline Pharmacy, mainly to offer natural products on an online platform. All the products offered on our online platform are natural, mainly plant-based and free from synthetic additives. We promote  herbs/supplements from different cultures and other products which enhance and promote good health in a completely natural way. 

Q What is the best way to use the herbs?

A. Each of our product has a recommended dosage listed on the label. If you have any specific questions, please reach out to one of our team members.

Q Are Lifeline Natural products sourced in Canada?

A  The products we carry come from all over the world. Our first priority remains to bring you effective and good quality products to improve Canadian's health. However, we being a small business ourselves, we are always looking to support local, Canadian made if they have passed testing from Health Canada. We carefully select products from manufacturers who offer GMO free products that are high quality. Our herbs/supplements have been approved by Health Canada with an NPN number (Natural product number) wherever possible. Other certifications we look for are Organic, Vegan and plant-based.

Q Are the formulas and single herbs okay for pregnant and nursing women?

A  We do not recommend supplement products for pregnant or nursing mothers without consultation with the Doctor or the Pharmacist.

Q Can the supplements/herbs be taken for a long periods of time?

 Natural herbs listed on our site have been tested for safety, efficacy and accuracy by manufacturers. As a lot of natural products are taken to improve health, we suggest formulas be taken for about 8-12 weeks to experience best results. If you are taking the product to address a symptom, we recommend you to take it until the concern is solved. For ongoing health concerns, we recommend that you continue taking the product as long as the desired health benefits are being experienced. 

Q Are Natural supplements safe to be taken alongside other prescription medication? 

A  Products have been rigorously studied for purity, safety and efficacy. They are safe to be taken by healthy individuals to improve general health conditions and for prevention. However if you suffer from any chronic health conditions (blood pressure, diabetes etc), it is best to consult with our Pharmacy team member for possible interactions some natural ingredients can reduce effectiveness of certain drugs. In a lot of cases the herb might be providing a similar effect in a natural way, which might need dosage adjustment.

 Q If I have any question about a product, where can I get in touch with a person?

A We have a chat feature available. We try our best to answer your questions in a timely manner during regular business hours (9.30-7 p.m) on weekdays. If you are trying to contact us outside of those hours, one of our team members will reach out to you the next business day. Our e-mail response time is also less than 24 hours.